HVAC

New heater brings burning smell, dust

Published on September 16th, 2018 | by Henri

Q.  Approximately 5 years ago I changed the forced air duct work and oil furnace to a natural gas Baxi Luna wall mounted combination boiler system and hot water radiators. For the next several heating seasons ... Read More


Crawl space

Crawlspace

Insulating a crawlspace

Published on September 16th, 2018 | by Henri

Q.  We have a basement under most of the main level of our 1960s split-level home but only a cement crawlspace under the room I’m using as my office—and it’s not insulated and cold! The entrance ... Read More


Roofing

Shingles blown off during wind storms

Published on September 16th, 2018 | by Henri

Q.  I am hoping that you can help me with a warranty question. I had a house built in 2009 and have had trouble with shingles coming off during strong wind storms several times over the ... Read More


HVAC

Baseboard heater

Drywall missing behind baseboard heaters

Published on September 16th, 2018 | by Henri

Q.  Our ’60s vintage house has baseboard convectors on a hot water system.  They collect a lot of dust in the closely spaced fins. I finally thought of the proper tool to clean between them: Foot-long ... Read More


Wet Basements

Keeping water out of basement

Published on August 28th, 2018 | by Henri

Q.  Our basement, dry for our first 40 years of home ownership, began taking in water about 18 months ago. After much frustration, and increasingly more water coming in, we have installed an electric system to ... Read More


Gutters

Oak tree catkins

Gutters clogged by catkins

Published on August 28th, 2018 | by Henri

Q.  Do you know if the following problem is addressed by Englert’s one-piece LeafGuard gutter system? My house is on a suburban lot with several oak trees. My gutters are capped with covers that are designed ... Read More


HVAC

Furnace Vent

Furnace intake freezes up in winter

Published on August 28th, 2018 | by Henri

Q.  My question concerns the exhaust/intake pipe for our forced air oil furnace. The exhaust pipe is inside the intake pipe. Both are mounted outside the house about one foot above ground level. We are told ... Read More


Floors

Refrigerator repair

Wood floor warped by refrigerator leak

Published on July 23rd, 2018 | by Henri

Q.  A water tube connected to the back of our refrigerator developed a tear, causing water to spray out and leak under the wall behind the refrigerator and to the side of the refrigerator along the ... Read More


Tubs, Showers

Jacuzzi tub shower combination

Floor around Jacuzzi tub is rotting

Published on July 23rd, 2018 | by Henri

Q.  Good morning! I have asked your advice in the past and have been so pleased with your response. Thank you! I have another issue. We had a Jacuzzi tub and surround put in our main ... Read More


Toilets

Black spots in toilet

Published on June 20th, 2018 | by Henri

Q.  After trying many things to remove black spots from the toilet bowl I finally found one that works. Make a paste out of cream of tartar and hydrogen peroxide. Scrub the paste on the spot ... Read More


Plumbing

vent pipe

Plumbing vent pipe freezes up

Published on June 20th, 2018 | by Henri

Q.  I’m told you are the genius regarding all things for the home. I am plagued with a sewer odor problem. We live in Vermont and our plumbing vent pipe keeps freezing and restricting the discharge ... Read More


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