HVAC Furnace

Published on February 1st, 2013 | by Henri


Furnace warranty requires yearly servicing

Q.    I bought a top-of-the line furnace, which was quoted as including an extended ten-year parts-and-labor warranty provided by the local dealer. What I wasn’t told until December was that the warranty is contingent on maintaining a “Clean and Check” contract ($70 – $90) on the furnace in years two through ten.

I’m not typically a believer in service contracts on appliances but would appreciate your guidance on whether or not I should rely on the five year manufacturer parts warranty or invest in the annual “Clean and Check” so I have the ten-year parts-and-labor warranty?  I enjoy reading your column and have followed your advice on many suggestions for our house.

A.    I agree with you on most appliance service contracts but, in the case of a furnace, boiler, or air conditioner, I would make an exception. These units should be serviced and checked yearly to ensure safety, proper operation, and efficiency.

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