Published on September 16th, 2018 | by Henri


Shingles blown off during wind storms

Q.  I am hoping that you can help me with a warranty question. I had a house built in 2009 and have had trouble with shingles coming off during strong wind storms several times over the years since the very beginning. The builder has been great about sending a roofer up each time to patch the areas. Last year I had enough of sleepless nights and barking dogs from the noise of shingles flying off and flapping at all hours of the night.

I told the builder that something is wrong and he finally admitted that they had put on a bad batch of shingles and were having the same trouble with a house built at the same time as mine in another town. I mentioned that shingles have warranties and can’t he get them replaced. He said that he will work with the shingle company on the warranty, but in our discussion he mentioned the labor cost for replacing them would not be covered under said warranty.

I know that it is not the builder’s fault that they put bad shingles on my house, but it isn’t my fault either and I should have had good shingles put on in the first place. What is a fair solution to the cost of the roof replacement? He has me in his schedule for this summer to do the job. No mention has been made of any cost on my side and I didn’t ask. I just want some good advice for when he does mention any cost for this job that he may feel is my responsibility. Who should pay for the labor?

One more question. I want the old shingles removed, not covered over with the new shingles. I know that you can put two layers of shingles on a roof. Is this an unreasonable request?

I do want to mention that this is a very reputable builder who does high quality construction and they have been great with anything that has had to be addressed so far over the years.

A.    Your builder is correct: shingle warranties are usually prorated, based on the value of the remaining life of the shingles. Some manufacturers have more comprehensive warranties, but, if available, they should be paid for at the time of purchase.

Unfortunately, the tear off, disposal and labor to replace are usually the responsibility of the homeowner.
But there is another possible cause for the failure of your shingles (and that of those in the other house the builder mentions) that should be investigated. If the shingles were installed in cold weather and the seal tabs didn’t have the chance to seal under the influence of the sun, the entire cost of replacement is the installer’s responsibility. However, it is curious that the seal tabs didn’t seal during the summers following the initial installation.

It may be difficult to ascertain the exact cause of the failure. It may be worth checking with the building-supply company; it may have additional data, such as reports of other failures during 2009.

It is difficult to advise you on who pays for what without determining the exact cause of the failure. If it is due to a bad batch of shingles, you would be responsible for all costs beyond the warranty’s reimbursement. If it’s because of cold weather installation, it’s the builder’s responsibility, but with the caveat mentioned above.

If it cannot be determined, the best you may be able to do is to split the cost of the total replacement.

I agree with you that the failing shingles should be removed and the new ones applied onto a properly protected roof sheathing. It is not an unreasonable request.

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