Furnace Vent

Furnace intake freezes up in winter

Published on August 28th, 2018 | by Henri

Q.  My question concerns the exhaust/intake pipe for our forced air oil furnace. The exhaust pipe is inside the intake pipe. Both are mounted outside the house about one foot above ground level. We are told ... Read More


Refrigerator repair

Wood floor warped by refrigerator leak

Published on July 23rd, 2018 | by Henri

Q.  A water tube connected to the back of our refrigerator developed a tear, causing water to spray out and leak under the wall behind the refrigerator and to the side of the refrigerator along the ... Read More

Tubs, Showers

Jacuzzi tub shower combination

Floor around Jacuzzi tub is rotting

Published on July 23rd, 2018 | by Henri

Q.  Good morning! I have asked your advice in the past and have been so pleased with your response. Thank you! I have another issue. We had a Jacuzzi tub and surround put in our main ... Read More


Black spots in toilet

Published on June 20th, 2018 | by Henri

Q.  After trying many things to remove black spots from the toilet bowl I finally found one that works. Make a paste out of cream of tartar and hydrogen peroxide. Scrub the paste on the spot ... Read More


vent pipe

Plumbing vent pipe freezes up

Published on June 20th, 2018 | by Henri

Q.  I’m told you are the genius regarding all things for the home. I am plagued with a sewer odor problem. We live in Vermont and our plumbing vent pipe keeps freezing and restricting the discharge ... Read More

Water quality

Water softener

Disposing of water-softener brine

Published on June 20th, 2018 | by Henri

Q.  Seeking your advice on how to safely and effectively dispose of water-softener brine after regeneration. Initially brine was plumbed through the septic system. Due to the very high mineral count of my water and deterioration ... Read More


Caulking crack around fireplace

Caulking around fireplace

Published on June 8th, 2018 | by Henri

Q.  The cold weather over the past winter caused a great draft from the space between the brick fireplace and the abutting wood. The wood is part of the shelving. What would you recommend as a ... Read More

Wet Basements

condensation on basement window

Water in basement from window wells

Published on June 8th, 2018 | by Henri

Q.  We remodeled a 60-year-old ranch style home four years ago. We enjoy the house immensely except for water issues in the basement. After installing a sump pump and redirecting downspouts we thought the issues were ... Read More


Mold on siding

Black mold and rotting wood under vinyl siding

Published on May 18th, 2018 | by Henri

Q.  I have a serious black mold problem that has caused structural damage and I don’t know where to begin. About two years ago I started noticing some small signs something was going on (a small ... Read More


Cold chimney

Ice forms around furnace flue

Published on May 18th, 2018 | by Henri

Q.  I am having frost and icing up problems. My furnace is two years old and several HVAC guys out and a contractor have not been able to figure out the problem. I am wondering if ... Read More

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