Chimney needing tuck pointing

Water leaking from chimney

Published on April 13th, 2017 | by Henri

Q.  Water is leaking in from cracks at top of chimney where the facing rock has a few cracks, but it is dripping BEHIND the facing rock and I can see it dripping in between the ... Read More

Wet Basements

wet floor

Moisture problems after rain or snow

Published on April 13th, 2017 | by Henri

Water buildup where drain used to be Q.  We recently had some weather move through the area. An inch of snow. In the middle of basement a large puddle has appeared from the ground where a ... Read More

Water heaters

Hot water dribbling from faucet

Lime deposits restrict hot water

Published on March 18th, 2017 | by Henri

Q.  We are seeking your advice regarding a problem with our hot water system. We have our hot water connected to our furnace. The tank was put in six years ago. We now have a  problem ... Read More

Crawl space

Covering dirt floor of crawl space

No need to encapsulate crawl space

Published on March 18th, 2017 | by Henri

Q. Eighteen months ago, I bought a house that is built on a crawl space. During my purchase, the inspector was disappointed to see that it was not “encapsulated” and highly recommended that I do so ... Read More


Floor maintenance using Bona

Murphy’s soap is for oiled floors only

Published on March 18th, 2017 | by Henri

Q.  We are going to have our wood floors (kitchen and dining area) screened and refinished by a professional. Sad to say we have cleaned the floors with Murphy’s Oil Soap which now we discover was ... Read More


Icicles from gutter

Icicles on an unheated garage

Published on March 16th, 2017 | by Henri

Q.    I sent you an e-mail last year about the icicles hanging from my gutter on my attached garage which is unheated. There were also icicles on the gutter near the front door and above the ... Read More

Wet Basements

concrete basement wall and floor

Don’t paint a wet concrete floor

Published on March 16th, 2017 | by Henri

Q.    My home was built in 1937.  My cellar has both a concrete floor and concrete walls. I call it a wet cellar because after a very heavy rainfall water appears on the floor of the ... Read More


cleaning acrylic surfaces

Cleaning acrylic surfaces

Published on March 16th, 2017 | by Henri

Q.  Can I use Kaboom with OxyClean on acrylic surfaces? A.  Kaboom with OxyClean is recommended for use on ceramic tile, porcelain, and plastic, but is not recommended for use on marble, fabric, carpet, brass or ... Read More


Caulking a window on a brick house

Caulking window exterior

Published on March 5th, 2017 | by Henri

Q.  I need to recaulk the outside of my vinyl windows that meet bricks. Should I use masonry caulk or window caulk? A.  The existing caulking compound must be removed and the surfaces cleaned with acetone. ... Read More


Dryer vent installed improperly

Dryer vent installed improperly

Published on February 17th, 2017 | by Henri

Q.  The attached photo [reproduced above] is of my clothes dryer vent. I have had to replace the wood boards on the stair landing with composite boards because the wood boards were rotting from the moisture ... Read More

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